Computer repairs & hardware
Diagnosis, performance issues, hardware configuration, upgrades, new computer setup, software problems and data migration.
Explore home computer repairsAdelaide-based IT support — onsite and remote
Computer repairs & IT support in Adelaide
Evening and weekend IT support.No after-hours surcharge.By appointment, subject to availability.
Practical help with computer repairs, Wi-Fi, Microsoft 365, cybersecurity, printers, hardware and internet problems. Deal directly with Cameron, with onsite visits across Adelaide and remote support Australia-wide.
- 10+ years technical IT experience
- We come to you across the Adelaide metro area
- Clear advice without unnecessary jargon
Onsite supportAdelaide metropolitan area
Direct supportWork with Cameron from first contact
Local onsite supportAdelaide metropolitan area
Remote assistanceAustralia-wide when suitable
Flexible appointmentsOnsite visits by appointment
What we help with
IT help for computers, Wi-Fi and Microsoft 365
One point of contact for common home and small-business technology problems—from a slow computer or unreliable Wi-Fi to Microsoft 365 and security concerns.
Wi-Fi, internet & networking
Wi-Fi setup across Adelaide, coverage problems, routers, network equipment, internet troubleshooting and provider coordination.
Explore Wi-Fi & internet helpMicrosoft 365 & email
Microsoft 365 support in Adelaide, Outlook, OneDrive, Teams, email setup, account problems, licensing and device configuration.
Explore Microsoft 365 & email helpCybersecurity & compromise checks
Malware checks, suspicious remote-access software, compromised accounts, unsafe settings and practical security improvements.
Learn about security checksPrinters & connected devices
Printer and scanner configuration, mobile devices, smart devices, peripherals, wireless printing and connection problems.
Set up a deviceInternet service provisioning
Help selecting and arranging an internet service, coordinating with providers, and configuring the modem, router and network.
Arrange internet supportSupport built around you
Home computer repairs and small business IT support
The same practical, accountable service—adapted to whether the problem is disrupting your household or your business.
Friendly onsite IT help for Adelaide homes
Get help where the technology is actually used. We can visit, diagnose the problem, fix what is practical and explain what changed.
- Slow, unstable or damaged computers
- New computers, phones and device setup
- Wi-Fi dead zones and internet issues
- Printers, scanners and smart devices
- Scam, malware and account-security concerns
Responsive IT support for Adelaide small businesses
Practical support for businesses that need reliable systems but do not need a large outsourced IT contract or a distant call centre.
- Microsoft 365, email and staff accounts
- Computers, laptops and user setup
- Wi-Fi, internet and provider coordination
- Security, backup and access reviews
- One-off projects or ongoing assistance
A straightforward process
How your IT support appointment works
Some issues can be resolved remotely. Others need an onsite visit so the internet connection, devices and environment can be checked properly.
- 1
Explain what is happening
Call, email or submit the form. Include any error messages and what changed before the issue started.
- 2
Remote triage or an onsite visit
We identify whether remote support is appropriate or arrange a time to come to you in the Adelaide metro area.
- 3
Fix, test and explain
The work is tested, the outcome is explained clearly, and any remaining risks or recommended next steps are identified.
Cameron Bates
Founder & Principal IT Consultant
Your point of contact, from first call to resolution.
Security-focused support
Device and account compromise checks
Banks sometimes ask customers to have their computer or phone checked before access is restored after suspected fraud. Home IT Pros can inspect devices for malware, remote-access tools, suspicious software, browser extensions, unsafe settings and other signs that require action.
Important: this is a practical technical assessment, not a forensic certification, and it cannot guarantee that a device or bank account is free from every risk. We will be clear about what was checked, what was found and what should happen next.
Request a security check
Never provide passwords or one-time security codes through the website form.
Cameron BatesPrincipal IT Consultant
- Based in
- Adelaide, South Australia
- Onsite coverage
- Adelaide metropolitan area
- Remote support
- Australia-wide
About Home IT Pros
Meet Cameron, your Adelaide IT consultant
Home IT Pros was founded by Cameron Bates to provide direct, accountable technology support to Adelaide households and small businesses. You deal with the consultant doing the work—not a rotating call centre or a chain of handovers.
The focus is practical: understand the problem, protect what matters, repair or configure the technology, and explain the result in plain English.
Direct
Work with Cameron from initial contact through to resolution.
Practical
Advice based on the actual problem, environment and level of risk.
Security-aware
Security and privacy are considered as part of everyday IT support.
Support time & charges
Clear rates for IT support
The same rates for evening and weekend appointments. No after-hours surcharge. Appointments are subject to availability.
Minimum charge
$60
Enquire about support
For up to 45 minutes of support.
Then $20 for each additional 15 minutes or part thereof.
| Total support time | Charge |
|---|---|
| Up to 45 minutes Minimum charge | $60 |
| Over 45 minutes, up to 1 hour | $80 |
| Over 1 hour, up to 1 hour 15 minutes | $100 |
| Over 1 hour 15 minutes, up to 1 hour 30 minutes | $120 |
| Over 1 hour 30 minutes, up to 1 hour 45 minutes | $140 |
| Over 1 hour 45 minutes, up to 2 hours | $160 |
| After 2 hours: each further 15 minutes or part thereof | +$20 |
Charges are based on total support time. Describe the issue and ask about any parts or licence costs before booking.
Common questions
Before you book support
Still unsure whether the problem is something we handle? Describe it in the form and we will tell you whether Home IT Pros is a sensible fit.
Ask a questionDo you visit customers at home?
Yes. Onsite appointments are available across the Adelaide metropolitan area. Remote support may be suggested first when it is the quickest and most appropriate option.
Do you support small businesses?
Yes. Support can cover individual issues, new device and user setup, Microsoft 365, Wi-Fi, internet, printers, security reviews and ongoing practical assistance.
Can you provide remote support?
Yes, where the issue can be handled securely and effectively without an onsite visit. Remote assistance is available Australia-wide.
Can you help after a scam or bank security alert?
Yes. We can check devices for common signs of compromise and help secure accounts and software. A technical check is not a guarantee or formal forensic certification, and your bank remains responsible for its own access decisions.
Can you help choose and configure new hardware or internet services?
Yes. We can assess requirements, help compare suitable options, coordinate internet provisioning, and configure hardware, modems, routers, computers and connected devices.
How much will support cost?
The $60 minimum charge covers up to 45 minutes of support. Additional time is charged at $20 for each 15 minutes or part thereof. See the full support-time rates. Describe the issue and ask about any parts or licence costs before booking.
Do you offer evening and weekend appointments?
Yes. Evening and weekend appointments are available at our standard published rates, with no after-hours surcharge. Suggest a preferred day and time when you enquire. Appointments are subject to availability; please wait for confirmation of your requested time.
What should I prepare before an appointment?
Note the device model, any error message and when the problem started. Have the charger available and mention whether you have a recent backup. Keep passwords and security codes out of the enquiry form.
Do you provide cryptocurrency support?
Limited technical assistance is available for devices, wallet software and account-security issues. Home IT Pros does not provide financial or investment advice, guarantee asset recovery, or request seed phrases and private keys.
Request support
Tell us what is going wrong
Evening and weekend appointments at our standard rates. Include your preferred day and time in your enquiry. Appointments are subject to availability.
Provide enough detail to understand the problem, but do not include passwords, one-time codes, banking credentials, seed phrases or private keys.
$60 minimum for up to 45 minutes of support. View the full rates.
- Onsite: Adelaide metropolitan area
- Remote: Australia-wide
- Availability: Onsite visits by appointment